To help explain things as clearly as possible in this Return and Refund Policy, every time any of these terms are referenced, are strictly defined as;
Company:
when this policy mentions “Company”, “we”, “us”, or “our”, it refers to menzz.co that is responsible for your information under this Return & Refund Policy.
Customer:
refers to the company, organization or person that signs uo to use the Service to manage the relationships with your consumers or service users
Device:
any internet connected device such as a phone, tablet, computer or any other device that can be used to visit and use the services.
Service:
refers to the service provided by menzz.co as described in the relative terns (if available) and on this platform.
Website:
menzz.co’s site, which can be accessed via this URL: https://menzz.co/
You:
a person or entity that is registered with menzz.co to use the Services.
Shipping
Menzz.co is not responsible for return shipping costs. Every shipping has to be paid by the customer, except if the item had free shipping in the first place.
Refund & Return Policy
Thanks for shopping at menzz.co. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at menzz.co. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at menzz.co, you agree to the terms set forth below along with menzz.co’s Privacy Policy
If there’s something wrong with the product you bought, or if you are not happy with it, you will not be able to issue a refund for your item.
Refunds
We at menzz.co commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out through quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that menzz.co is not liable for damages that are caused to the items during transit or transportation.
We follow certain policies to ensure transparency, efficiency and quality customer care:
We DO NOT allow returns on undamaged products - online or in retail outlets.
Refunds are NOT given for any purchases made - be they online or in retail store. Instead exchange of goods is made for damaged cases.
We DO NOT encourage exchanges of our products.
WE DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for our customers.
For International Orders:
We DO NOT support Exchanges or Returns.
If you cancel the order before we process it and dispatch for shipping, a refund can be processed.
Orders generally take 1-2 days to process before dispatch.
If you face any issues, please contact our Support Team immediately.
Your Consent
By using our platform, registering an account, or making a purchase, youn hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use Service, you will be bound by the updated Return & Refund Policy, you ca delete your account. Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going thorugh our product.